return policy

Return policy

We are fully confident in the quality of our products, but if any of them do not fully respond to their wishes do not hesitate to return it within 15 days as it was received. It is your choice made the refund or exchange for another product. Due to hygiene issues, protective equipment will not be return once the packaging is open.

When receiving your order, client must check the package condition and notify the deliveryman about any damage in order to make refund easier.

If we made a mistake when placing your order we will correct it at no cost on your part.

No refunds will be screen printed items, handled, or have suffered some type transformation.

The items on the settlement list are discarded products for use directly in the manufacture of instruments, unless they are repaired. These are items that are not included in the quality selection. These clearance products are sold with some kind of imperfection or defect and are intended for use in repairs, decorations, small adjustments or small parts. The defects that we can find in these articles are; cracks, knots, moths, non-uniform measures, stains and breaks. Please take these indications into account before placing your order as "clearance" cannot be returned.

Once we have received the product, we check the condition of the item before making the change or refund the amount.

If for any reason you need more information to make an exchange / return, please contact us by email (info@maderasbarber.com) or fax (+34 96 134 0156) or by calling +34 96 134 0301. 

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