Terms & Conditions

 

Orders will be sent within 5 working days from the time payment is received.

If the order contains some drying or calibration process, sometimes these processes could lead to some delay in delivery.

The prices shown are EXWORK and may change without notice.

The shipments are prepaid, charging the postage on the invoice.

The shipments are made by the transport company to destinations in Spain with a delivery time within 24 and 48 hours, and by FedEx to other countries with a delivery time within 4 and 5 working days.

In the shipping charges are not included tariffs or other cost that is generated in the office of destination. For more information please contact the nearest customs department.

We cannot use couriers for our deliveries because we do not provide the corresponding SAD, a customs document required for an export company as Maderas Barber SL to present to the Treasury.

We insure all shipments. Any damage caused in transit must be communicated within 24 hours after receiving the package.  

If your company is in the EU (except Spain) and has a European VAT number you do not pay VAT: select your country and introduce your European VAT number. You can verify it on this link:
http://ec.europa.eu/taxation_customs/vies/?locale=en

Return policy

We are fully confident in the quality of our products, but if any of them do not fully respond to their wishes do not hesitate to return it within 15 days as it was received. It is your choice made the refund or exchange for another product. 

When receiving your order, client must check the package condition and notify the deliveryman about any damage in order to make refund easier.

If we made a mistake when placing your order we will correct it at no cost on your part. 

No refunds will be screen printed items, handled, or have suffered some type transformation. 

Once we have received the product, we check the condition of the item before making the change or refund the amount. 

If for any reason you need more information to make an exchange / return, please contact us by email (info@maderasbarber.com) or fax (+34 96 134 0156) or by calling +34 96 134 0301.